It’s been another great year for the Bill.com family. We’ve gained new customers, made major technological strides, offered new solutions, and entered new markets, like banking. And we’ve had fun doing it—which is such an important but often forgotten part of work and, for that matter, life.
I’m looking forward to spending a wonderful Thanksgiving with my family and friends, for which I am incredibly grateful. But, before the turkey coma sets in, I wanted to share a few other things that I am grateful for this Thanksgiving day.
- First, last, foremost and always, I am grateful for our customers. I just finished reading the comments from our annual Net Promoter Survey. I loved seeing all the comments about how we are making folks’ lives easier, simpler and more convenient. But I also loved seeing the great honest comments about what we can do better. I am so thankful that our customers take the time to tell us where we excel and where we need some work. It’s thanks to customers who care enough to give us feedback that we can keep moving the ball forward.
- I am extremely fortunate to be surrounded and supported by an amazing team. They are passionate, dedicated and committed to everything we do. Every day folks go to work to make a difference and every day they do. You only have to read the Net Promoter survey to see that our employees help customers daily with product innovations and great support. Well done, team.
- Finally I am glad that the election is over. Maybe this isn’t a politically correct thing to say, but it feels like our nation has been on hold in many respects for the last few months. Regardless of whether or not you like the outcome, we can finally stop listening to the commercials, pundits and hype, and get back to work solving the problems we have.
We have much to be grateful for, including where we live and the time we live in. Pausing to give thanks is always good to do. As you each take time off, I thank you for reading and hope you enjoy peace, family and laughter on this Thanksgiving day.