Friday, August 22, 2014 - 08:42

Darren Linscott, VP of Products, Bill.com

Bill.com has excellent sync and integration with many accounting packages.  A popular pairing is to use Bill.com with QuickBooks Online, QuickBooks Pro or QuickBooks Premier.  Our customers frequently tell us how much Bill.com has improved their working life compared to the days when they were using QuickBooks alone.

I’m sharing three exerpts that our valued customers recently posted in the Intuit App Center community. I hope that these stimulate ideas on how Bill.com can make your accounting processes more efficient and enjoyable.  

Thank you to everyone in the community for not only providing usage tips, but for also rating Bill.com 5 out of 5 stars. 

“Super Helpful for Document Management”

BrianC, July 2014

I've used the accounts payable module from Bill.com for the past 18 months and love it!  We are a home builder, and pay lots of vendors.

1. Print and mail checks (or send direct deposits) for me. This unchains me from my office and allows me to travel or spend more time on job-sites. It's also way easier than generating PDF files, loading check stock in the printer, stuffing envelopes, finding stamps and putting the checks in the outgoing mail. Not to mention the annoying remittance stubs from some vendors. They print a copy of the first page on the bottom of the check.

2. Document management. You'll never be behind on your filing, because once you scan or forward an invoice into bill.com and pay the bill it files it under the vendor.

3. Generate pretty good archive CD's that have all of the cleared checks and copies of invoices that can be paid.

“Efficiency for Decentralized Entities”

RBC CPA, July 2014

Bill.com has allowed for centralized bookkeeping and oversight of multiple entities through flexible user setup and security, integration with QB, and intuitive functionality. As the single overseeing bookkeeper for over a dozen entities, Bill.com has provided me with great efficiency and commonality across entities. E-payment to vendors and e-receipt from customers is a huge plus. Finally, Bill.com's online chat support is some of the best I have experienced, period. Consistently knowledgeable, professional, and friendly

“Highly Recommended”

gr8blue, July 2014

We have been using Bill.com for over 3 years and have had great success with using it to better manage and more easily pay our Vendors. The calendaring in Bill.com to show when invoices payments are due is priceless, as is the seamless integration with QBO.”

Thanks again to the community for sharing their experience with Bill.com.  We really appreciate the support and feedback.

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Monday, August 11, 2014 - 11:12

Darren Linscott, VP of Products

In the last month, there’s been a tremendous level of activity in Bill.com Insiders, a free VIP community for our customers.  Thank you.  We appreciate all the support and feedback into our product and company direction.   One of the benefits our customes enjoy from being a Bill.com Insider is a more direct way interact with Bill.com executives.  This is also a huge benefit for me, as I love hearing from customers.   I receive questions from our customers in Bill.com Insiders on a regular basis.  I will share some of the answers here on our blog.

Sarah S at MB2 Dental Solutions, recently asked me, "What new products are being developed that will help to better serve our companies?"

Here’s what I told her.

“The team at Bill.com has a number of products under development to enhance payables and receivables.  We are working on Faster Payments capabilities, including delivering checks overnight, or in 2 or 3 days.  Another option will be ACH overnight.

We are also building out the Bill.com Network capabilities.  Additional improvements to the Bill.com Network will include the ability to find and invite vendors and customers much more easily than you could before.  As you build up your network, there will be more features to help you to collaborate other businesses.  Some of the features we have planned include invoicing in the free account receivable product, which will entice more vendors to join our Network and accept electronic payments more readily. This will, in turn, help their customers that pay them to enjoy lower transactional costs with their payments. In addition, we’ll add messaging capabilities to allow an account payable customer to communicate with its vendors.

We are planning to have these will available in the next 6 to 12 months.  Be on the lookout for updates about these features as we get closer to the individual product launches.

I would love to see all of our customers in the Bill.com Insiders community and look forward to receiving more questions.

If you have questions for our executive team, please ask them in the Bill.com Insiders customer community here.

billdotcom_insiders_logo.png

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Wednesday, July 2, 2014 - 11:31

Geraldine Cruz, Senior Director, Product Marketing

Whether you’re a small, midsize, or large business, replacing check payments with electronic payments (ACH) will save you significant labor, operating, and transaction costs. But convincing your vendors to accept electronic payments can be challenging. Comfort with the tried-and-true and/or fear of change can make them cling to checks.

Vendors may be more willing to change if you explain how ACH will help them with their business needs and payment concerns. This blog post is the first in a two-part series that helps you influence your vendors to migrate to ACH. It provides sample dialogue to help you:

  • Communicate how ACH tackles the top concerns vendors have with customer payments — and the additional benefits of getting ACH payments from Bill.com 
  • Respond to typical vendor objections to ACH 

Regardless of whether you are a Bill.com customer or not, this blog will help you draft dialogue to use with vendors. 

Once you finalize the key points you want to convey, you can approach vendors. But the process to engage and convert vendors to ACH can be daunting and time-consuming. Part II of this blog series will show you how to automate and simplify this process with tools available in Bill.com. 

Note: Many major vendors, such as AT&T, Comcast, and Verizon, already accept electronic payments through Bill.com. So the tips presented in these two blog posts are relevant for influencing vendors that are not in the existing Bill.com vendor directory.

How Electronic Payments Tackle Vendor Payment Concerns

To effectively influence anyone or any business to accept change, it helps to understand how the change could help them solve some of their major problems or concerns. Table 1 below highlights the top concerns vendors have with their receivables process and with customer payments. 

 

Find the key issue(s) your vendor has expressed and use the benefits presented to start a dialogue or email communication with them about ACH. If you use Bill.com to pay bills, consider the additional benefits delivered by our service to further boost your recommendation. 

How Electronic Payments Resolves Critical Vendor Payment Concerns

Table 1. How Electronic Payments Resolves Critical Vendor Payment Concerns

It is always best to tailor the benefits of ACH to what is most important to your vendors. But not all your vendor relationships are close enough to know exactly what concerns them. In those cases, you can summarize the key benefits of ACH with the following: 

“Electronic payments help you get paid faster, eliminate trips to the bank to deposit checks, and prevent check theft.”

The Bill.com service I use will also notify you when I’ve paid you, what invoices I am paying, and the exact date the funds will be available in your bank account.”

 

How to Address Typical Vendor Objections to Electronic Payments

Despite learning about the benefits of ACH, vendors may have lingering doubts. Table 2 presents some of the objections you may hear and a suggested response. 

 

Addressing Typical Vendor Objections to Electronic Payments

Table 2. Addressing Typical Vendor Objections to Electronic Payments

If your vendors have further general or technical questions about ACH or the Bill.com service, you can direct them to reach out to Bill.com. Our contact information is available in their check stubs.

Next Steps

With this blog post, you have practical talking or email points you can use with vendors to influence them to accept electronic payments. In the next blog post in this series, we will show you how to use the tools in Bill.com to automate communication with vendors. The tips provided will be useful if you have one or many vendors to influence.

Don't miss out on part II of this post. Sign up for email updates today. 

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Monday, May 5, 2014 - 14:28

Geraldine Cruz, Senior Director, Product Marketing

When your business receives an invoice, how do you know you are being billed correctly, or haven’t already paid the bill in the past? Does the person paying the bill consult Procurement to ensure the prices are correct, or the Receiving Department to validate receipt of goods and services? How long does it take to get approvals? After the payment is made, how easily can you access the audit trail and source documents to answer payment questions from a vendor or auditor? 

These scenarios reflect some of the business challenges that payment approval workflow (PAW) solutions are designed to address. A previous Bill.com blog post highlighted even more benefits of these solutions.

PAW solution providers offer a wide array of features and benefits. But what exactly does your business need? 

To answer those questions, you need to know what’s missing, inadequate, or can be improved with your process today. The exercises and questions in this post will help you determine: 

  1. What is your current payment approval process?
  2. What is your ideal approval process?
  3. What do you need in a payment audit trail?
  4. Next Steps in Building a Better Workflow

In conjunction with our webinar on improve your approval process and best practices, this blog post will help you better evaluate the alignment of specific PAW solutions with your needs.

What is Your Current Payment Approval Process?

To establish a baseline of your existing approval and payment process, you should map out how your business processes bills into payments. Figure 1 shows an example payment approval workflow. 

Figure 1. Example Payment Approval Process Map

 

One person may not know all the intricacies of the process. It is a best practice to lay out the process with representative individuals involved in the process and the stakeholders. Questions to help you and your team outline the process are shown in Table 1.  

Table 1. Key Questions for Mapping Your Payment Approval Process

What is Your Ideal Approval Process?

After mapping your process, you can then consider what you would like to change. Identify gaps, missing steps, or inefficiencies in your process map. Append the questions in Table 1 with the words “in the ideal scenario”. The first question would be “In the ideal scenario, what type of would trigger an approval process?’

If you kept approval trails, review representative cases of payment errors and inefficiencies. For example, if payment delays hindered your business, examine the length of time between steps and determine if those are reasonable. Also ask:

  • What gaps or inadequate approval policies make you vulnerable to fraud?
  • Would automation, including mobile capabilities, close the gaps or streamline inefficiencies? 
  • Would a better workflow alter those inefficiencies, and if so, what is preventing your adoption of a better workflow? 
  • If the same group of approvers reviews all payment requests, is that necessary? Or would your business be comfortable instituting fewer or no approvers for bills below a certain amount? 
  • If other business applications rely on the approvals captured in your PAW, would your process be expedited with full integration with the PAW?

Assess payment or approval mistakes — including inadvertent delayed payments, missed payments, and multiple payments — and their sources of the errors. What could have prevented those mistakes? 

  • Would better access to supporting documentation have prevented those mistakes? 
  • Would a different set of approvers have caught and rectified the errors? For example, does your PAW solution restrict you to selecting approvers from only one department, when you really need reviewers from several departments for more comprehensive scrutiny of payment requests?
  • Would automated integration or syncs between your PAW solution and accounting software have prevented the errors?

If you have a PAW solution and are considering a replacement solution, ask yourself:

  • Am I able to implement the workflow I need to run my business effectively?
  • How easily can I configure the solution to my business needs? Can an administrator in my company make those changes, or must an application developer implement them?
  • What combination of capabilities and cost would spur me to purchase a new solution?

If you do not have a PAW solution today and rely on a manual process, your ideal scenario may be automation. What are the critical steps that need to be automated, and what are nice-to-have automated steps? 

What do you need in a payment audit trail?

PAW solutions may offer payment audit trails that can be used for a number of reasons. Your lenders, investors, creditors, shareholders, auditors, and other local, state, and federal agencies may require you to furnish proof of internal controls. Business leaders may want documentation to evaluate and/or improve the effectiveness and efficiencies of your payment process. Identify all the business and regulatory requirements you must fulfill with your PAW solution. 

Next Steps in Building A Better Workflow

We recommend these additional resources as next steps to help you build or refine your payment approval process: 

 

  1. Attend our webinar, Invoice Approval Process Makeover or How to Impress Your Boss, on June 4, will also present practical advice and best practices in leveraging technology to improve your payment process. 
  2. Read our white paper,The Practical Guide to Payment Approval Workflows, which discusses key capabilities offered by PAW solutions, why they are important, and how the workflow engine in Bill.com delivers these capabilites.
  3. Evaluate the fit of Bill.com to your approval policies and payment process through a risk-free, thirty-day trial. Our award-winning Customer Support team will ensure that you optimize you use of Bill.com.
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Monday, April 21, 2014 - 11:35

By Julie Lubetkin, VP of Strategic Partners

Between the rigors of growing a customer base, marketing, managing employees, creating partnerships, and planning for the company’s future, business owners often have a very limited pool of time at their disposal. Every iota of their time – plus their employees’ time – should be spent on high-value activities that can support the company’s growth. More sales or customer services. Less administrative work. 

Traditionally, bill payment – which includes tracking and processing purchases, sales, receipts and payments - can be a source of high-labor, high-cost time consumption. This is doubly so if you are rooted in paper-based processes. Issuing and reconciling bills can mean sorting through files (or documents to be filed) for contracts and relevant information. Paper-based invoicing, which depends on printing, stuffing, and adding postage to envelopes, can drag an accounts receivable process into long windows of time.  

Think about the typical 15-step process for running a check. 

1.Employee requests approval on payment.

2.Employee follows up with approvers to review payments.

3.Approvers review requests, discuss discrepancies, and request additional documentation.

4.Employee searches and retrieves files and sends them to approvers.

5.Employee adjusts payments as necessary.

6.Accounting manager checks the approvals before providing final thumbs up on printing the check.

7.Employee sets up accounting system to run checks.

8.Employee retrieves check stock, prepares the printer, performs a test payment run, and corrects misprints.

9.Employee performs the check run.

10.Employee gets signatures on check.

11.Controller reviews checks for accuracy.

12.Employee provides documentation for any controller questions.

13.Employee changes payment amounts in accounting system and re-runs checks as necessary. 

14.Employee stuffs, stamps, and mails the envelopes. 

15.Employee creates positive pay check issue file to send to the bank to prevent check fraud.

And this process doesn’t even include the post-check run which encompasses addressing payment questions, pulling transaction history, and updating the accounting systems. 

Clearly, the entire bill payment process is an area ripe for improvement. The question now is: Is it time to outsource your bill payment? 

Outsourcing in general often offers time and cost savings for businesses while taking routine and process-oriented activities off of an owner’s hands. A survey by KPMG found that half of all businesses are expanding their outsourcing activities in order to save time, money, and strategically move their companies into more value-focused activities. Outsourcing often allows in a higher caliber of talent and experience when compared to keeping a function in-house while oftentimes reducing costs and time spent by employees on low-value activities. Moreover, it can also introduce valuable technology that helps improve and automate processes. 

Outsourcing your bill payment can yield high-priority benefits for accounts payable, accounts receivable, and cash flow management – especially if a cloud-based technology is incorporated. 

For accounts payable, it means you will have the ability to go completely paperless and introduce automation. You’ll be able to schedule your bill payments and upload your bills and paperwork to a centralized, cloud-based repository. Imagine automated notices that remind you of when a payment is due or being able to immediately know the approval and payment status of every bill. It also means you can store contracts with bills for easy access – no more digging through files, no more storing file cabinets. 

For accounts receivable, invoices could be mailed or emailed on your company’s behalf. This eliminates the hassles and charges of printing, postage, and mailing. Migrating payments online would give more payment options including online payments, credit card, or PayPal while reducing your filing and trips to the bank. You can quickly see when a client has reviewed an invoice or scheduled a payment; and clients can get automatic reminders as due dates approach. Most importantly, these process enhancements allow you to collect your receivables approximately two to three times faster than paper-based processes. 

Outsourcing bill payment gives you the strategic insight into your financial performance needed to successfully run a business. You can eliminate bulky spreadsheets in favor of a cloud-based reporting platform that is always up to date. This information allows you to project receivables, payables, and balances months out, revealing potential problems in advance and helping you rapidly visualize alternatives. 

The first step of deciding if outsourcing bill payment is right for you is to determine what your hidden costs are and what potential there is for time and cost savings. This Hidden Cost calculator builds off of your business-specific requirements in order to give you an estimated cost and ROI on outsourcing your bill payment. Input data such as wages, the number of checks processed each month, ACH transactions per month, and the number of bank accounts and payment runs per month. After reviewing the information, it will calculate your current bill payment costs and how much can be saved with outsourcing.

Explore the potential for ROI now to discover what your savings could be.

Also, check out the “Bill Pay + Oursourcing: A Foundation for Future Growth” webinar to learn the benefits of outsourcing and how to sell outsourcing bill payment services to your clients. Live event is scheduled for May 1, 2014 at 1 PM PT. Join us and ask us your questions.

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Friday, March 7, 2014 - 10:45

Geraldine Cruz, Senior Director, Product Marketing

Intuit® QuickBooks® Online (QBO) is a popular tool for managing small and midsize businesses. Like many accounting systems, QBO records and tracks payments, but does not physically “move money” from one bank account to another. After all, money movement is a highly regulated business activity ― one that falls outside the core capabilities of accounting software.

So just like users of other accounting systems, QBO users must print and mail checks themselves, send electronic payment (ACH) files to their banks, or use some other service outside of QBO to initiate and complete the payments. Bill.com™ fills this critical gap by integrating seamlessly with QBO and offering a full-service payment solution.

Figure 1. Seamless integration between Quickbooks Online and Bill.com extends the accounts payable process. 

 

QBO customers can pay anyone, anytime with paper checks or ACH. Bill.com prints and mails checks, eliminates payment fraud, and offers other payment capabilities designed for businesses. All payments and transactions are synced to QuickBooks, which remains the “the record of truth” for the business.

Bill.com capabilities unmatched by any other payment solution provider include:

  • Supports both checks and ACH: Bill.com provides the flexibilty to use one solution for both checks and ACH.
  • Automates the payment process: You can pay bills without printing and mailing checks, or uploading ACH files to your banks’ systems — we do all of that for you.
  • Fully supports payments until they are delivered to recipients: You can leverage our customer support to mitigate payment issues, including voided payments, reissued payments, and credits.
  • Eliminates payment fraud: Bill.com eliminates payment fraud in two ways. First, your bank account information is never printed on checks. Second, vendors do not have to provide bank account information to customers in order to accept electronic payments, in contrast with other ACH payment services.
  • Provides full remittance information: When a user makes a payment via Bill.com, the vendor will receive an email notification, remittance number, the invoice numbers paid, and the process date. If the payment is via ACH, we also include the date the payment will be delivered to the vendor’s bank. Payments made via check will include full remittance information, the business’ contact information, any vendors credits that were applied, and an image of the first page of the bill (if only one bill is being paid). If multiple bills are paid with one check, we include a table referencing each bill, by invoice number, on the check stub.
  • Boosts vendor acceptance of ACH: The processing costs of ACH are much lower than those for checks. Yet vendors often resist ACH because of limited remittance information and security concerns from sharing bank account information with customers. Bill.com resolves both issues, spurring vendor adoption.
  • Fulfills business payment needs: In addition to full remittance information, Bill.com offers businesses of any size the payment capabilities traditionally available only to enterprise applications. Bill.com imposes no payment limits and does not require personal guarantees.
  • Provides a built-in payment approval workflow solution: Bill.com routes payment requests automatically to designated reviewers to approve. This reduces the need for a requestor to spend time chasing down approvals and can expedite turnaround time for payments.
  • Delivers a full payment audit trail: The Bill.com payment audit trail furnishes evidence of the integrity of your payment-oriented financial statements and the establishment of internal controls.

Implementation and Sync

Implementation of Bill.com, including the first sync between the application and QBO, is often accomplished within an hour. After the first sync, integration between the two applications is done in seconds, and can be set up to run automatically every 24 hours. Many customers can complete the implementation and sync themselves, but all customers have access to Bill.com Customer Support to ensure that all everyone can use the integrated applications effectively. Contact us for more information about how Bill.com can expand the power of QuickBooks Online for your business.

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Friday, February 14, 2014 - 12:20

Geraldine Cruz, Senior Director, Product Marketing

Efficiency. Productivity. Cost savings. Those are the typical benefits attributed to payment approval workflow (PAW) solutions, and they are compelling. But other reasons justify investment in a solution that routes payment requests automatically to designated reviewers to approve; and that captures the audit trail between receipt of the invoice and the ultimate payment. Consider the following benefits:

    1. REDUCE PAYMENT ERRORS: How do you ensure your business is paying only the amount it is obligated to pay against an invoice? How can you ascertain that your business has not already paid the invoice in the past? If your business is like many typical organizations without a PAW solution, your checks and payments are overseen by a set of approvers through the manual hand-off of payment documentation. But without an integrated view of product or service received and invoice, they may not catch invoices that have already been paid, and they may not reject paying the full price to a vendor that did not fully deliver a service or product. 

A fully automated PAW that provides supporting documentation for payments will alleviate these errors. When an invoice is entered into the system, it is automatically routed to designated approvers, initiating the capture of data for the payment audit trail. These approvers evaluate accompanying documentation, review comments from other approvers, request additional information to append to the payment request, and decide if this is a legitimate payment to make. Approvers can reject, approve, or approve a partial payment based on the full history and documentation supporting an invoice. 

2.  REDUCE PAYMENT FRAUD: The typical payment process is fraught with vulnerabilities to fraud. A PAW solution helps a business identify questionable payments, and the audit trail provides visibility into the actions and decisions of the participants in the approval and payment process. Payment requests that fall outside of established business rules — such as payments exceeding set limits — are flagged and treated as exceptions, making it difficult to avoid extra scrutiny. Without a doubt, fraud could happen in other steps in the in the payment process, but a PAW solution ensures that payments have undergone the appropriate level of review defined by the business. 

3.  SECURE YOUR DOCUMENTS AND RETRIEVE THEM WHEN NEEDED: Because approval requests and the associated documents are automatically routed to the individuals assigned to review a payment request, they are not left languishing on someone’s desk for passers-by to read. Nor are there instances where sensitive documents and email threads are forwarded inadvertently to individuals who do not need to be or should not be able to gain access to those documents. And when those supporting documents and approvals are needed — as in a business review or an audit —  your staff can quickly find them and answer the relevant questions. 

4.  PREPARE FOR AUDITS MORE EASILY: Your business may be subject to audits to  evaluate its compliance with regulations, ensure the integrity of financial statements, and the furnish evidence of the establishment of internal controls. The payment audit trial of a PAW solution can facilitate fulfillment of these requirements with its ability to track the history of a transaction. If or when your business is audited to demonstrate compliance with the requirements, the audit trail can furnish that you have established a system of evaluating and authorizing transactions. 

5.  CONTROL PAYMENT TIMING MORE EFFECTIVELY: With a PAW solution, you can control the timing of payments to address your business need. If you would like to expedite payments to enjoy pre-payment discounts, the automated routing process promotes speed. Visibility in the approval process can help identify and alert approvers that have not responded to an approval request, thereby accelerating turnaround time. Conversely, if you would like to optimize cash reserves by delaying payments, you can include approvers who assess the best time to issue payments. 

And to the extent that the PAW solution supports mobile devices, the supporting documents can be accessed anywhere, at any time. Approval decisions can be made quickly — without the requirements of being in the office to review paperwork or having one person retrieve and scan and email all the documents to approvers. 

NEXT STEPS

A solution to automate and streamline your payment approval workflows has more benefits than simply efficiency. An upcoming white paper published by Bill.com will highlight additional benefits and discuss features that you should consider in evaluating solutions to fit your business needs.

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Friday, January 24, 2014 - 10:10

By Geraldine Cruz, Senior Director, Product Marketing, Bill.com

Nearly $10 per check. That is what market researchers estimate to be the cost of issuing paper checks. Contrast that with the roughly $1 per transaction for electronic payments (ACH). On the surface, that difference should catapult the migration from all paper checks to ACH to the top of your business priorities. But before you do, consider three critical questions:

  1. Do these numbers reflect the costs for your business accurately?
  2. What this your true return on investment (ROI) from moving to ACH?
  3. ACH may result in the loss of remittance information. What solutions can provide the value of ACH and the remittance information available in paper checks? 

This post will delineate all the costs of operating in-house payments. Even if your business only runs some of these tasks in-house, you can use the list as a basis for quantifying your costs.  Future posts will address the ROI of moving to ACH and resolving the loss of remittance information. 

Labor Costs

Labor costs comprise the largest expense incurred from in-house payment operations. Consider all of the steps involved in a fully manual process — from check approvals to handling payment exceptions.

Click here to enlarge the image: 

 

Some factors will mitigate the steps and the associated costs. An accounting or financial system that automates approval workflows will eliminate many of the pre-check-run activities.

But other factors will exacerbate the process. For example, more approvers and more complex approval rules complicate the process. More scheduled check runs per week result in repeats of these steps. And one-off or unscheduled check runs impose further time drain on staff time.

To calculate the labor costs for your business, use the figure as a framework for identifying:

  • What are all the steps involved in your in-house process?
  • Who is involved in performing the tasks?
  • What amount of time do these individuals spend in performing these activities? 
  • What are the fully-loaded compensation costs of these staff members?

Materials, Supplies, and Postage

To run in-house payment operations, businesses incur expenses for depreciation on magnetic ink character recognition (MICR) printers and envelope stuffing and sealing machines; postage; and supplies, including highly secure check stock, MICR toner, and envelopes. 

Bank Fees

Businesses pay bank fees for issuing checks. These costs may be included as separate line items in their bank statements, or may be bundled with other charges. Businesses will also pay incremental charges for fraud protection, such as positive pay, check reconciliation services, and retrieval of transaction history and check images. All of these costs should be considered in calculating the total cost of printing checks. 

Your Homework for this Week

A quantitative decision to move to ACH or to stay with paper checks requires a full assessment of the costs of all options. Some costs are overt, such as supplies and postage; other costs are not as obvious, such as the costs to investigate and reconcile payment exceptions. Use this post as a guide to begin to quantify the full costs of your operations. =

If you would like a tool to capture the costs of your payment operations, Bill.com has developed a calculator, in spreadsheet format, that captures the costs discussed in this blog. The calculator can be used to determine ROI of moving from checks to ACH payments. Contact us for a copy. 

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Monday, June 17, 2013 - 09:10

By René Lacerte, Founder and CEO, BIll.com

In the olden days, learning a second language was a sign of sophistication. Then, as our world became smaller and companies became more global, being multilingual became a business advantage. But, more and more leaders are realizing that there is one language that it is especially critical to be fluent in if your business is to have a competitive edge. It isn’t Spanish or even Mandarin. It is cash flow.

Bill.com Cash Flow

Being fluent in cash flow means that you know what state your finances are in at any time from any place. It means that you can predict and control your cash flow with a precision never before possible. Your finances are always updated automatically and you can even project your receivables, payables and balances out for three months. This means that you are finally able to manage your cash flow rather than having it manage you. With the ability to see potential problems ahead, to make real-time adjustments as needed (no Excel spreadsheet required) and to execute no matter where you are by scheduling your transactions in advance, you are finally free to focus on the most important thing: growing your business. And this isn’t possible if your finances aren’t automated. Cash flow fluency is simply unattainable in a manual world.

The reason is simple: a spreadsheet can never come alive the way a Cloud application can. Being in the manual world is like having a pocket dictionary as your only tool. You might be able to piece words together, but they don’t add up to an understandable phrase let alone sentence. In the manual world, you are drowning in bills, paper work, slow approvals and archaic processes. It is impossible to look ahead because you are always stuck inputting what happened in the past.

The good news is that, unlike learning a new language, becoming fluent in cash flow is as easy as downloading a cloud app. And just as Shakespeare exponentially expanded the English language, cloud computing has take the language of cash flow to new levels, bringing data to life and enabling new insights never before possible.

So, come join us in the automated world. Not only will being fluent in cash flow liberate you from mundane tasks and let you finally see your finances clearly, it will also let you see the forest instead of the trees, freeing you to make good, big decisions rather than worrying about chasing down invoice approvals.

Believe me, the language of cash flow will be music to your ears.

Thursday, May 16, 2013 - 18:01

By René Lacerte, Founder and CEO

San Francisco Business Times Tech & Innovation Award

Here at Bill.com, momentum and awards continue to build. In the past few months we have been honored by industry pundits, organizations and publications with some amazing awards.  Today, I am pleased to add another award to our trophy case: We have been named a winner in the Best Business Application or Service category of the 2013 San Francisco Business Times Tech & Innovation Awards.

This award is especially meaningful to us because it isn’t easy to get recognized as the best of the best in a backyard packed with talented minds, amazing companies and innovative products. Silicon Valley is bursting at the seams with great ideas and cool new companies. We are proud to be one of them.  We are proud to be on to something revolutionary.  It is especially nice to hear that other people feel that way too.

We aren’t about flashiness at Bill.com. We are about a straightforward, practical solution to an age-old problem. By harnessing the power of the cloud, we are able to help business leaders better manage their finances, letting them free their minds to dream bigger and build better things.

We appreciate the recognition and are excited for all that is to come. And we thank you, our customers, because without your input and your enthusiasm we wouldn’t have been able to create something worthy of this award.

Thanks again—and here’s to you!

Rene Lacerte of Bill.com

You can read our press release here.

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