Monday, April 21, 2014 - 11:41

By Julie Lubetkin, VP of Strategic Partners

If you had to choose between a rotary phone and a smartphone, which one would you select? 

Sure, the landline phone has a certain nostalgia. But it does take a minute or so to dial out on it. The smartphone not only calls, but offers an array of apps that make your life decidedly easier. 

So which phone wins? I don’t think there’s much of a guessing game here. 

The point of that exercise is this: Technology makes a difference in your decision-making process. And if it makes a difference to you, it definitely makes a difference to your clients. 

In a study conducted by The Sleeter Group, 85 percent of small business owners surveyed said they want their accountant to help them be more proactive in helping them find and use technologies that can help them be more productive. And 76 percent reported that their current accountant was not being proactive enough. This next metric shouldn’t shock you: 70+ percent reported that they had changed their accounting firm in the past at least in part because the firm only provided responsive services.

The message is clear – paper-based operations and outdated technology won’t bring in new business. In fact, they contribute to negatives such as lapses in communications, a prevalence of labor-intensive, low-value activities and the biggest trespass of all – the inability to perform as a trusted financial advisor who can quickly identify big-picture performance and trends and act accordingly for clients.

Perhaps your system works well for you. But I challenge you to ask yourself these questions:

  • Can I access my clients’ information whenever I need it through any device including PC, laptop, tablet or smartphone? 
  • Can I offer my clients important document management capabilities that reduce paper reliance and create a library of important information for both my firm and my clients? 
  • If a natural disaster wiped out my office, would I still be able to continue business as usual the next day?

If your firm is heavily paper-reliant, then answering yes to these points may not be an option. Additionally, you might not be providing your clients with the service and convenience they deserve. This may lead clients to search for other accounting firms. And conversely, it might prevent businesses from actively seeking out or considering your firm for services. 

However, the transition to more modern operations built on cutting-edge yet easy-to-use technology does not have to be a challenging transition. Careful planning and strategic insight can ensure you adopt firm-elevating technology that will impress your clients and significantly increase the efficiency of your operations.

I invite you to join us for a webinar with Doug Sleeter, founder and president of The Sleeter Group, as he presents Playbook Essentials. Scheduled for Wednesday, April 23 at 11 am PT, the webinar will examine how to: 

•Execute strategic imperatives as outlined in the Strategic Imperatives Matrix, a checklist with tips that can guide you through changing times

•Tailor your service offerings to meet broader client needs

•Plan for uncertainty with nimble strategies

•Prioritize market opportunities and choose clients with sustainable demand

•Understand and identify technology trends and need

Register now. After all, you don’t want to be the rotary phone in a land of smartphones. 

 

Categories:
Friday, March 14, 2014 - 14:11

By Julie Carman, Sr. Director, Strategic Partners, Bill.com

A significant component that impacts the accounting profession is the resiliency (or lack of resiliency) to change. One very important variable toward change is the adoption of cloud technology. 

How can cloud technology influence people so that they find comfort and security to change? If you own a smartphone to text, shop online, and/or coordinate your travel plans you have already changed and adopted cloud technology. Now you can transfer this process of change and adoption to your accounting profession that will then ensure transactional benefits as it has for your personal life. Choosing cloud technology will help you respond to the ongoing challenges and drivers for the accounting profession including automated processes, optimized customer experience, attract and acquire new clients, expand into new markets, staying one step ahead of the competition, and many more attributes that will equal economic success.

Some of the key drivers that are expected to have the greatest impact on the accounting profession include the market demand for transparency, integrated reporting, stable yet flexible business models, succession plans, and a high quality talent pool. Adopting cloud technology will help you address these and other drivers that will impact the accountant industry for the next decade. 

Your technology choices will be vital to the success of your organization and will deeply separate the successful firms from the rest. The technology you choose should allow your firm to:

  • Serve and acquire more clients without increasing costs and staff
  • Scale your business and offer more financial and non-financial services
  • Expand into new markets
  • Automate workflow
  • Enhance efficiencies
  • Access data on-demand
  • Increase daily productivity
  • Establish and maintain an agile business model
  • Reduce the risk of fraud and regulations breach
  • Increase security, transparency, and trust

The world today is highly competitive, collaborative, and integrated. In order to gain a sustainable advantage, you must stay abreast and aligned with what impacts and drives the accounting industry. Cloud technology adoption will allow you to achieve this while providing you with real-time and relevant data that will give you visibility into economic scenarios and instantly view business information and trends so that you can build a high-performing, healthy, and growing firm.

Download and read the "Selecting the Right Technology" white paper to learn:

  • Steps to progress the firm's modernization efforts
  • Benefits of SaaS or cloud-based solutions for accounting professionals
  • Mistakes made when selecting new technology
  • Consideration points for evaluating technology and vendors

Access our on-demand webinar series featuring Bill.com and Doug Sleeter of The Sleeter Group titled “Get in the Game” to learn essential steps to position you for more profitability and productivity.

Categories:
Wednesday, March 12, 2014 - 11:06

By Julie Lubetkin, VP of Strategic Partners

The accounting world is shrinking. 

What normally constrained an accounting firm’s growth – location – has now been rendered obsolete with the advent of cloud technology that promotes collaboration and real-time information sharing no matter where you are or what you are doing. 

It is no secret that technology can provide your firm and your clients with a competitive edge. And yet, research shows that accounting professionals are often slow to adopt new technologies. 

In The Sleeter Group 2013 survey of small businesses that use an external accounting firm for bookkeeping, payroll or other financial services, a majority of respondents indicated that they prefer that their CPA help plan and implement technology changes for their business. And yet, almost half of the respondents said that their CPA was behind the curve on technology usage or they were not sure about the state of their accounting firm’s technology adoption. 

Another point of interest: The 2014 Accounting Firm Operations and Technology Survey eBook from Network Management Group and Insight Research found that 80 percent of respondents do not have a technology budget and 41 percent are not using a software as a service (SaaS) application which could be classified as cloud computing. Furthermore, only 32 percent indicated that they are either “very likely” or “somewhat likely” to implement a SaaS tax or accounting application in the next two years.

There are many factors that impact how quickly (or slowly) accountants adopt new technology. Accountants, by trade, can be risk-averse and protective, by necessity, of their clients’ information. Hopefully, in future surveys we will see these numbers start to turn more in favor of the accounting professional truly leading on the technology front.

Categories:
Wednesday, February 26, 2014 - 11:41

By Julie Lubetkin, VP of Strategic Partners

Paper, the traditional "currency" of the accounting world, is coming to the end of its golden age. Invoices, reports, and payments are all migrating to electronic formats that allow you to access the critical information you need anytime, anywhere. This online convenience is the cornerstone of the Bill.com service.Despite this evolution to the cloud, many small businesses remain chained to paper receipts, bills, and invoices that slow down every process and limit mobility. This saps their ability to leverage real-time information for strategic planning and growth.

Bill.com and PNC Bank

Today, we took yet another step towards helping businesses break the paper chain. Leveraging the power of Bill.com, PNC Bank's Cash Flow InsightSM now offers advanced online features that link accounting software with business' bank accounts. The solution allows business owners to migrate previously paper-dependent processes online including receiving and making electronic payments, creating and sharing branded invoices, and managing financial information such as invoices, bills and receipts.  But most importantly, it arms small businesses with more tools to help develop on-demand financial insight.

How this Helps Accounting Professionals

The Bill.com Business Payment Network – a network that already has more than 400,000 members paying and getting paid more than $10 billion a year – is expanding and as more businesses join the network, the easier it will be to pay and get paid electronically. This expansion helps to speed up processes and eliminate labor-intensive, duplicative and error-prone data entry.  This also means less paper, less time, and more productivity. 

It is said, “a rising tide lifts all the boats”.  Such is the case with the rising tide of awareness in the small business market that viable alternatives exist to their current manual, time-consuming and error-prone back-end financial processes. As trusted advisors to these businesses, accounting professionals will be on the front lines of providing the expertise and insight required to guide businesses on how to leverage these alternatives to their optimal financial benefit. 

We're excited with this development with PNC Bank and the positive results it will invite with building our Business Payment Network. If you'd like to learn more about it, you can read PNC Bank press release.

 

Categories:
Monday, February 24, 2014 - 09:51

Geraldine Cruz, Senior Director, Product Marketing

Apps can extend the value of your accounting software by delivering functionality unavailable with your backend system. Examples of apps currently available for the leading accounting systems include:

•A full-service, automated payment solution that leverages vendor and invoice data to help businesses pay bills electronically or with paper checks 

•Document management capabilities that connect contracts, invoices,and proposals with customer and vendor data 

•Customer relationship management functionality that transforms lead and proposal data into customer data and invoices upon successful contract execution

•Business intelligence features that analyze order processing, workflows, and other transactional data to measure business efficiencies 

Leading accounting software vendors feature “App Storefronts” on their websites that makes it easy for customers to find new apps that fit their business needs. But the consumer, retail-like experience may belie the need to assess the business, technical, and security capabilities of the app developer with the same rigor as it did when it evaluated the purchase of the accounting system. Assuming you have already done your due diligence in evaluating the fit of an app to your business and technology needs, you should consider the following seven questions and be comfortable with the answers — before you purchase the app:  

1.Does the vendor of the accounting system endorse the app? One indication that the accounting software vendor endorses the app is that it lists it on its “App Storefront.” But not all “App Storefronts” are created equally. The ease or difficulty in getting a vendor endorsement will vary. You should determine how the accounting software vendor evaluates apps. And read what reviewers say about the app, but do not limit your evaluation to just the reviewers on the “App Storefront”. Nothing beats talking to a variety of customers about their experiences with the app. 

2.What challenges, if any, should I expect to integrate the app with my accounting system? Even if the app promises complete integration with your accounting system, you should ask the app developer and its customers about the difficulty of the first integration between the two applications. You should expect some challenges if you have customized the accounting system or are using the system or the data fields differently than the way customers traditionally use them. 

3.Where is the app and the data it generates hosted? The app may be hosted on the same server as your accounting system and data, or it may be hosted separately on the app developer’s servers — or a company that hosts the app and the data. In the former scenario, initial integration may be easier, even for accounting systems that have been customized. If the app is hosted on a different server, you may need to use and pay for integration services from the app developer. You should also assess whether the app developer — or the company hosting the app — can support the volumes you anticipate, particularly during your peak periods. 

4.How does the app developer address updates to the accounting system? Cloud-based accounting systems will inevitably be updated, and the apps that integrate with them may need to be updated. Customizations to the accounting system may result in more challenging upgrades. Validate how the app developer intends to align its roadmap with the roadmap of your accounting software vendor.

5.At what point in your workflow will you need to sync the accounting system and the app? You should consider how and when the syncs between the two applications will need to be performed. When users need to sync data, will it occur naturally, as part of their workflow? Or are there required steps that delay, interrupt, or change the workflow? You may need to redesign your process and/or train users. Or you may decide that using the app requires too many detrimental changes to your workflow.

6.What data is being synced between the accounting system and the app, and is the sync bi-directional or uni-directional? You should know what data (or fields) are taken from the accounting system and what are passed back. This will help you determine if all data fields are updated bi-directionally, or if one system contains more updated data. 

Moreover, if the app is updating only one module in the accounting system (e.g., vendor and payments) but syncs many more fields than that (e.g., vendor, payments, customer, and customer invoices), you may want to ask the app provider to sync only the necessary data to get the app to work. And if the app developer cannot do that, you should assess if users have inadvertent access to data they should not, requiring a change in data access and controls.

7.How will the app scale with your business needs? Business needs change. Will the app accommodate your changing business needs? For example, as your business grows, will the app support those transaction volumes or support new features that you will need? If you anticipate upgrading to an accounting system that supports larger organizations, will the app support the new accounting system you are likely to adopt? Does the app have the same sync capabilities and features with the new accounting system? 

A trial of an app can provide some of the answers to these questions. You can see how the sync works; confirm which syncs are uni-directional and which are bi-directional; and validate that the app workflows and syncs align with your users’ current workflows. But it may be difficult, impossible, or not advisable to replicate the scenarios to test the app vendors’ capacity to support growing or changing business needs. Digging into these seven questions with the application developer and representative customers will help to flesh out what to expect in these scenarios.

 

Categories:
Wednesday, February 5, 2014 - 13:41

By Julie Lubetkin, Vice President of Accountant Channel, Bill.com

Change. For some people, it can be a dirty word. Change means adjustment, radical re-thinking and perspective shifts – all daunting thoughts for an industry such as accounting that is based on risk mitigation and regulations compliance. 

But more often than not, change means resetting in a positive manner.  Think electronic over paper or cloud over desktop – all powerful technological shifts in work and life habits that have fueled positive changes. 

Imagine taking inspiration from positive changes such as these and applying it to your accounting firm. It’s that opportunity to add innovative facets to everyday practices that can drive real change and positive results both financial and operational. And oftentimes, it is technology that drives change.

The real question is: “Do you have what it takes to be a changemaker?” 

Take our quick quiz and track the results to discover your level of changemaking abilities when it comes to technology.

Question 1What are the major factors impacting your field? 

A. I can name three off the top of my head.

B. I have some general knowledge around that.

C. I don’t know them because I’m too busy.

Question 2:  Are you the best person to help make the right technology decisions for the client? 

A. Yes

B. No

C. I’m working on growing more knowledgeable in that area. 

Question 3Do you know about the available accounting solutions in the market?

A. Honestly, I get overwhelmed by all the options.

B. Yes

C. No. Who can know ALL of the solutions available?

Question 4Do you have the depth of understanding of your client’s business functions?

A. No

B. I know the basics of what I need to know.

C. Yes 

Question 5Do you know how your client’s workflows affect and are affected by software solutions? 

A. Yes

B. No

C. Maybe

Question 6Do you have the knowledge and skills in accounting, software, and how to ensure the overall system accurately serves the needs of your client’s business?

A. I make it my business to know.

B. No.

C. I can make basic recommendations. 

Scoring:  Add up the following points to determine your changemaker level. 

Q1: A – 3, B – 2, C – 1

Q2: A – 3, B – 1, C -- 2

Q3: A – 2, B – 3, C – 1

Q4: A – 1, B – 2, C – 3

Q5: A – 3, B - 1, C -- 2 

Q6: A – 3, B - 1, C -- 2

Results

15-18: Congratulations. You are a real changemaker. Now, take your knowledge and make waves! 

10-14: You have your finger on the pulse of change, even if you haven’t pulled the trigger yet. 

9 or below: Time to expand your skill set and challenge yourself. 

 

Remember – no matter how you score there’s always room to learn more. Access our on-demand webinar featuring Bill.com and Doug Sleeter of The Sleeter Group titled “Get in the Game” to learn more about successful changemakers.  Also, download the Strategic Imperative Matrix for a performance checklist and tips document to guide you through the changing times.

Categories:
Wednesday, February 5, 2014 - 13:25

By Geraldine Cruz, Senior Director, Product Marketing, Bill.com

Many articles tout the financial savings and ROI of moving from paper checks to electronic payments (ACH). How large is that number for your business? A previous blog postdetailed the costs of using checks. This blog post will discuss the the costs of using ACH and the calculation of ROI. 

The cost of using ACH will depend on how the payment services are provisioned. The cost structure of manually uploading ACH files to a bank system is different from the cost of using the ACH services of a B2B payment solution provider. This blog post will show how the costs of one relative newcomer, Bill.com, compares against checks and manual ACH services.

Manual ACH Services

Businesses that use manual ACH services upload ACH files to their banks, which in turn, issue the ACH payments. ACH is far more efficient than processing checks internally. After all, the business reduces staff time spent on check runs and eliminates the expenses for supplies, postage, and equipment depreciation. 

But this method requires managing a separate application and requires double data entry or data file manipulation to import files into the bank system. Getting started requires initial application and data integration to connect the business’ accounting system to the bank ACH system. The ability to upload ACH files to a bank’s system often requires the payment of access fees. And if a business wants to use more than one bank to pay its bills, it will need to establish multiple integration points with all of the relevant banks, and pay the respective bank access fees. 

With two separate systems — the accounting application and the ACH system — a user will need another login and will need to manage yet another set of data. When exceptions arise, such as payment cancellations and subsequent credits, both systems need to be updated. Responding to payment questions, reconciling payment issues, and locating documents in response to audit questions are time-consuming and may require search and retrieval from two sets of systems. So while ACH may offer significant costs savings over checks, it is still manual in nature and entails duplicate data entry. 

And in order to use manual ACH services, a business must obtain and maintain a vendor’s bank account information in order to issue payments to it, which poses a security concern for some vendors. In addition, the remittance information that the business can send in an ACH payment is usually limited to a few character spaces, making reconciliation of payments challenging. Thus, in addition to inefficiencies imposed on the business making the ACH payment, the vendors must accept significant risks and inferior remittance information when accepting ACH payments. 

Alternative B2B Payment Solution Providers

A number of innovative B2B payment service providers offer outsourced check processing and/or ACH payments to drive lower transaction costs, reduce staff labor, and eliminate equipment, materials, and postage costs. These solutions often allow customers to schedule and alter payment dates and control cash flow more proactively. Impromptu payments can be made with virtually no disruptions to workflow. This contrasts with manual check and ACH processes, which require a new set-up for a payment run or a handwritten check to be cut. 

But the similarities between B2B payment providers end there. They differ drastically in the level of automation, the ease of integration with business and financial systems, the additional features beyond payments they provide, the level of collaboration they support between businesses and their suppliers and customers, and their cost. However, although many payment providers market themselves as delivering “fully automated” solutions, a business should carefully consider what functions are automated, and to what extent. 

Figure 1 compares the major costs of checks, ACH, and B2B payment services. Because of the diversity in the cost structures of using a B2B payment provider, the figure highlights the costs of one service provider, Bill.com.

The cost comparison is based on the following services offered by a Bill.com subscription and transaction fees: 

  • Bill.com prints and mails checks and processes ACH payments.
  • Bill.com syncs with major accounting systems and integrates with all other business systems, eliminating the need for integration services to get started and double data entry to keep all systems up-to-date.
  • When a business pays a bill, Bill.com emails vendors to alert them to an incoming payment and gives the vendors access to a portal where they can review payment status, reducing the incidence of vendor inquiries about payment status. 
  • Bill.com gives customers complete visibility of payment history, including check images — at no additional charge. As a result, reconciling payments and responding to payment inquiries is more efficient than with manual checks and ACH.
  • Bill.com provides payment fraud at no additional charge. 

One key Bill.com feature that reduces payment processing costs ― but is not explicitly included in the bulleted list above ― is its ability to boost vendor acceptance of ACH payments. With Bill.com, businesses can invite their vendors to accept ACH payments, without requiring the vendors to share their bank account information with anyone but Bill.com. This extra measure of security reduces vendor objections to ACH payments, thereby boosting adoption. As a result, the business is able to issue ACH payments via Bill.com and eliminates check processing costs.  

Figure 1. Cost Comparison of Payment Options 

Cost Comparison of Payment Options

Calculating ROI 

With your calculations of the costs of printing checks, using manual ACH services, and using B2B payment providers, you can calculate the savings of using one service over the others. 

Bill.com has built an ROI calculator to compute the savings from migrating from internal check processing and manual ACH services to Bill.com services. The summary of an example calculation is shown in Figure 2. If you would like a copy of the ROI calculator, or would like to understand the model in more detail, contact us

Figure 2. ROI of Using Bill.com as an Alternative to Checks and Manual ACH

ROI of Using Bill.com as an Alternative to Checks and Manual ACH

Note: Bill.com monthly fees can be provided by a sales representative. The monthly fees are based on a number of factors, including Bill.com modules in the subscription, number of users, and integration with accounting systems. The calculations above assume that Bill.com will continue to process 200 checks and 50 ACH payments for this example business.

Your Homework for this Week

Get started assessing the cost of your payment processes today. Talk with us if you need help collating your costs into a framework that helps you measure and compare the costs of payment options at your disposal. 

Related Blog Posts and Content

As discussed above, B2B payment solution providers vary in the features and benefits they offer. An upcoming blog and white paper will highlight features to consider when comparing manual check processes, manual ACH services, and B2B payment solution providers.

Categories:
Tuesday, January 21, 2014 - 15:49

By Dan Lind, Vice President, Bank Solutions, Bill.com

Last week, the Bill.com Banking Platform was recognized by Business Intelligence Group (BIG), along with 16 other solutions, for innovations that “change the way we experience the world”.   Submissions came from around the world and across industries, with a fascinating range of innovations spanning revolutionary tea brewing technology to intelligent door handles.  

BIG Innovation AwardWhile we were thrilled to be recognized and to be in the company of such diverse innovators, the theme of revolutionary change was familiar and comfortable territory for Bill.com.   

Since our founding in 2006, our objective has been “to make B2B payments easy”.  Easier said than done when you look at how businesses make and receive payments today using traditional tools such as accounting software and online bill pay.  As any business owner or CFO will attest, making the payment is only a small part of the overall process.  The paper-intense, manual process that occurs before and after the payment is made or received is where endless hours are lost, reams of paper are consumed, and cries of frustration can be heard.  

Our founder, René Lacerte experienced all these agonizing inefficiencies running his first business, PayCycle, which was sold to Intuit in 2009.  Soon after, he set on a mission to automate the entire cash flow management process end-to-end.  

Today, customers like John Stafford, CFO with Solis Partners, talk passionately about how his cash flow management was transformed by having all his data in one tool and forecasts that automatically update.  Similarly, Mac Frampton, Artist and CFO of Alkahest Artists and Attractions, gives Bill.com credit for reducing the cost of his bill payment by 66% and invoicing over 80%.  Clearly, Bill.com is changing how businesses experience the world.  

Through the Bill.com Banking Platform, all of Bill.com’s functionality becomes available to businesses via their banking relationship, delivered through an integrated online banking platform.  The banking industry is a tough environment for innovation to grow and thrive.  Regulations are pouring out of Washington at near record levels, and competition for virtually every part of their business is coming from all directions.  

Amidst this challenging environment, Bill.com is the only solution that completely shifts the focus of small business payment processes from tools outside the bank to online banking as the center-point. By automating the end-to-end payables, receivables, and cash flow processes our solution solves real, long-standing challenges for businesses and presents banks with a huge opportunity for top-line revenue growth and increased customer engagement and satisfaction.  

Through the Bill.com Banking Platform, banks have the opportunity to be in the company of top innovators across the globe and change the way their customers experience the world.  

 

Categories:
Thursday, January 16, 2014 - 15:40

Has Your Business Optimized its Fraud Prevention Strategy?

By Geraldine Cruz, Senior Director, Product Marketing, Bill.com

Data breaches that expose consumer personal and banking information generate abundant press coverage. In contrast, the prevalence of fraudulent attacks on business bank account information is little known outside of accounting, finance, and risk management circles and their respective trade publications. Yet fraud rings targeting businesses are daring and sophisticated.

According to the Association for Financial Professionals’ 2013 Payment Fraud and Control Survey of 625 payment professionals, 61% of the represented organizations were victims of attempted or actual payment fraud in the previous year. Of the affected organizations, 87% were targets of check fraud, 27% of electronic check (ACH) debit fraud, and 8% of ACH credit fraud. 

Unlike consumers, businesses are not protected by legislation that limits financial liability from successful fraud attempts. As a result, they must rely on business banking services, such as positive pay, ACH filters, and reconciliation services, to protect their accounts from unauthorized transactions. But these protections must be purchased at an incremental cost, usually in the form of a monthly fee plus a per-transaction fee. 

And yet, these protections are designed to protect businesses from fraudulent uses of their account information, which is inevitably exposed to internal employees and to external companies that receive their checks or with whom they exchange ACH payment information. These protections do not hide or mask their bank information. 

What if, instead, businesses never exposed their bank accounts to anyone but select individuals or a company delegated to moving their funds? That is the foundation of Bill.com’s method of protecting its customers: keeping our customers’ bank information confidential from their customers, vendors/suppliers, and unauthorized internal employees. 

How Does Bill.com Uniquely Protect its Customers? 

  • When Bill.com customers authorize payment with paper checks:
    • We print the checks on our own bank account and sign them with our own signatories. Consequently, the recipients of those checks never see our customers’ bank account information or their executives’ signatures
    • Bill.com mails our customers’ checks, so they do not need to implement protocols for managing blank check stock or signed checks in-house 
  • When Bill.com customers set up electronic payments to pay vendors or suppliers, they only share their bank information with Bill.com
    • Payment is made only after authorized users approve the ACH transaction 
    • All of the approvals are captured in an audit trail, which can be later accessed and reviewed if questions arise 
  • When Bill.com customers receive electronic payments, their own customers pay via a payment portal. Those two parties never need to exchange bank account information with each other
  • For added protection, Bill.com customers can set up their bank accounts to block all ACH transactions initiated by anyone or any business other than Bill.com

The only time our customers must reveal their bank account information is when they set up their Bill.com accounts. After that, Bill.com will complete the payment operations to debit and credit transacting parties’ accounts. 

In addition to keeping our customers’ bank accounts confidential, Bill.com features the following fraud protection measures:

  • Data encryption: We use extended validation (EV) SSL encryption technology to protect against unauthorized access to customer accounts
  • Multi-factor authentication: We monitor account usage and when we identify high-risk activities, such as changes in user administration or bank accounts, we require a user to authenticate his or her identity
  • Disaster recovery: We operate continuous, offsite back-up servers so that Bill.com recovers quickly from any disaster

Benefits of Bill.com Full-Service Payment Operations for Protecting Business Bank Accounts

With the combination of Bill.com’s full-service payment operations and our method of fraud protection, your business no longer needs to: 

  • Invest in high-security, magnetic ink character recognition (MICR) check stock and toner in-house
  • Develop sophisticated fraud protection protocols for ordering, storing, and protecting check stock and signature equipment in-house 
  • Protect against the proliferation of check signatories’ signatures on paper checks
  • Develop a protocol for managing and destroying voided or returned checks since Bill.com manages them for you
  • Review and reconcile positive pay exceptions
  • Share bank information when setting up electronic payments with anyone or any business
  • Review and revise ACH blocks and authorizations
  • Invest in additional business banking services, such as positive pay, retrieval of check images, and reconciliation services. These services are all included in your Bill.com subscription — at no additional charge

Your Assignment for this Week

Analysts predict that fraudulent attempts to target business bank accounts will increase in number and sophistication. As you examine your and your bank’s fraud protection protocols, consider the significant protections afforded by Bill.com. 

Evaluate Bill.com by conducting a trial. We encourage you to investigate how our full-service payment capabilities and fraud protection can positively impact your business.

Categories:
Monday, December 30, 2013 - 10:00

By Ellen Gomes, Manager- Social Media, Bill.com

You can give up checks and paper without giving up control. In fact, a new generation of entrepreneurs and business leaders has discovered that they have actually gained more control.

 “We’ve literally gotten rid of boxes of paperwork which we store online now, so I can access anything I need from anywhere I need to be.
– Joshua Caulfield, CEO, American Institute of Architecture Students

“With everything visible online, I can now do better cash forecasting and pay bills in a more timely fashion. Now we can see weeks in advance what’s in the pipeline and how it will impact cash flow.”
– Jessica Renzi, Accounting Senior Manager, National PTA

“I wish we’d done this a lot sooner. I’d never go back.”
– Andy Cohen, CEO, Caring.com

 “Doing everything electronically lets our founder delegate financial responsibilities without relinquishing control. Plus, we don’t have to go to our mailbox and check for checks every day to see if a someone has paid us.” – Susan Fennema, Dean of Success, Mighty Data

“Bill.com showed up at exactly the right time in the life of our business. By automating so many tedious, manual processes, it enables us and our clients to concentrate on our goals.”
– Chris Fenster, CEO, Propeller Industries

“No shuffling paperwork or making copies, no printing out emails, no filing, no filing cabinets. But what stands out the most for me is the time savings.”
– Patti Randall, CEO. CourseSmart

Join these forward-thinking business leaders and thousands more like them, who use game-changing technology to eliminate paper and increase control over their payables, receivables, and cash flow. 

And getting started is much easier than it sounds at Bill.com, because it works with your accounting software, set-up takes less than 60 minutes on average, and expert, friendly help by phone is now free. No credit card required.

Categories:

Pages

Live Chat Software