Thanks to our customers for helping us grow Bill.com. Your support is an inspiration to us. Over the summer, our customer support team achieved its highest customer satisfaction score ever.
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There’s a big difference between buying a jar of spaghetti sauce and a new car.
To buy spaghetti sauce, you simply enter a grocery store, compare brands and posted prices, select the one you prefer and take it to the cashier. Your mission is accomplished in five minutes.
Most of our customers are used to the way Bill.com allows you to easily digitize bills, approve them, and pay them. But you can also store and access any document using Bill.com. Business bill payment usually requires access to many more types of documents than just a bill...
Bill.com has excellent sync and integration with many accounting packages. A popular pairing is to use Bill.com with QuickBooks Online, QuickBooks Pro or QuickBooks Premier. Our customers frequently tell us how much Bill.com has improved their working life compared to the days when they were using QuickBooks alone.
Nowadays even a small business may have a global team, or be on different coasts. Your team members, suppliers or contractors could be offshore or across town, but as a small business you also have have a small travel budget. It’s hard to beat a face to face meeting for forming a strong bond between teammates, but having remote meetings is so much more efficient.
In our Bill.com Insiders exclusive customer community, I recently had the opportunity to respond to a question from Aaron O at Bridgeview CFO Solutions, LLC. Aaron asked me a straightforward question about our overall business.
When we first launched the Bill.com™ Sync for Intacct®, our goal was to give Intacct users a simple way to pay their bills and update their accounting system with payment data. Hundreds of customers adopted the solution, and gave us great feedback on enhancements they wanted to see.
In the last month, there’s been a tremendous level of activity in Bill.com Insiders, a free VIP community for our customers. Thank you. We appreciate all the support and feedback into our product and company direction. One of the benefits our customes enjoy from being a Bill.com Insider is a more direct way interact with Bill.com executives. This is also a huge benefit for me, as I love hearing from customers. I receive questions from...
Your brand isn’t what you say it is, it’s what your customers think it is. And actions speak louder than words. No matter what, indirect communications and the way you manage your business will dominate your clients’ impressions. A solid set of values that drive your people and your business will ensure that your brand promise is what you want it to be. Now, and when the archeologists come digging!