Bill.com Payables Frequently Asked Questions
How does Bill.com compare to my bank's online bill payment service?
Read about the many advantages of Bill.com.
Can I give my external bookkeeper/accountant access to my Bill.com information? What about others in my business?
Absolutely! Read more about the access levels and permissions available to you.
Is it possible for Bill.com to send me a DVD backup of my documents?
Yes, Bill.com can provide you an account backup at any time. Learn more about requesting a DVD.
How hard is it to set up my Bill.com account? How do I get started?
You'll find that Bill.com is one of the easiest financial applications to set up and use daily. It takes less than an hour. Let us explain why.
How long does it take to make my vendor payments?
Bill.com offers you complete control over payment scheduling, so your payments are always on time. Click to learn more.
How do I make payments through Bill.com?
Setting up your bank account is quick and easy. Let us tell you how.
Do I have to make all payments through Bill.com?
We know some payments need to be made in cash or right away. Bill.com can still help you manage and account for those bills and payments. Learn more.
How do I reconcile my bank account once I'm using Bill.com?
Reconciling your bank account has never been easier. We set up the method for you. Learn more about how this will work.
How does Bill.com make vendor payments? Is it all done online or through the mail?
You're in the driver's seat. You pay who, when and how you like. We help you get it all set up. Read more.
What do my vendor checks look like?
We send your vendor plenty of information to ensure they can apply your payment correctly. We even send an image of the bill with the check. Click to check it out.
How do I set up my vendors and contractors to receive ePayments (ACH)?
Setting up your vendors is a snap with our free vendor directory. You can also invite your vendor to participate in our free directory or enter ePayment information yourself. See how.
How can I request additional features or improvements I need?
We want to hear from you. Let us know how we can do an even better job of solving your pain, saving you time, and making your life easier..
Is Bill.com secure?
We know security is of utmost importance and we take a number of precautions to protect you and your money. Learn more.
What is Bill.com's privacy policy?
We go to great lengths to ensure your privacy. Read about how important this is to Bill.com.
How do I cancel the service?
Click here to learn how.
